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Helpful guides for families navigating care options in Kent

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Featured Article

What is Unregulated Supported Living — and What to Expect

January 2025
7 min read
Odelia Living Team

If you're exploring care options for yourself or a loved one in Kent, you may have come across the term "unregulated supported living." It sounds vague, and for many families, that uncertainty can feel unsettling. Let's clear that up.

What Does "Unregulated" Mean?

In the UK, care services are broadly split into two categories: regulated and unregulated. Regulated services—like residential care homes and domiciliary (home) care—are monitored and inspected by the Care Quality Commission (CQC). Unregulated supported living, on the other hand, falls outside of this framework.

That doesn't mean it's unsafe or substandard. It simply means it's structured differently. In supported living, individuals rent their own tenancy and receive care as a separate service, rather than living in a registered care setting. The housing and care are split, which gives residents more control and independence.

Who is Supported Living For?

Supported living is ideal for adults who want to maintain independence but need some level of daily support. This could include:

  • People with learning disabilities
  • Those with mental health needs
  • Individuals with physical disabilities
  • Older adults who don't require intensive nursing care but benefit from assistance

The focus is on promoting choice, dignity, and autonomy—living life on your own terms, with the right support in place.

What to Expect in an Unregulated Supported Living Setting

Every supported living setup is unique, but here's what you can typically expect:

Your Own Space

Residents have their own bedroom or self-contained flat. You bring your belongings, decorate as you like, and have your own front door key. It's your home, not a shared facility.

Tailored Support

Care is provided based on individual need—whether that's help with cooking, personal care, medication, or simply companionship. Support workers are on-site or visit regularly, and you have input into your care plan.

Community & Connection

Many supported living settings encourage social interaction—shared communal areas, group activities, or simply knowing your neighbors. But you're never forced into anything; it's about balance and choice.

Quality Without Regulation

Just because it's unregulated doesn't mean quality is optional. Reputable providers like Odelia Living maintain rigorous internal standards, train staff properly, conduct safeguarding checks, and listen to feedback from residents and families.

How is it Different from a Care Home?

The key difference is tenancy and independence. In a care home, you're a resident receiving care in a communal, regulated setting. In supported living, you're a tenant with your own lease, and care is a separate (often self-funded or council-funded) service you receive in your home.

This model offers more freedom, but it also requires a degree of capability. Supported living isn't suitable for everyone—particularly those needing round-the-clock nursing care—but for the right person, it can be life-changing.

Questions to Ask When Choosing Supported Living

Before committing, it's important to dig deeper. Here are some key questions to ask:

  • What's included in the rent? (utilities, internet, furnishings, etc.)
  • Who provides the care? Is it in-house or through a third party?
  • How flexible is the support? Can it increase or decrease based on changing needs?
  • What safeguarding measures are in place?
  • Can I visit and meet current residents?
  • What happens in an emergency?

Final Thoughts

Unregulated supported living isn't about cutting corners—it's about offering a different model of care that prioritizes independence, dignity, and personal choice. For the right individual, it can provide a warm, supportive environment that genuinely feels like home.

At Odelia Living, we're committed to quality, transparency, and treating every resident with the respect they deserve. If you're considering supported living in Kent and want to know more, we're here to answer your questions honestly and openly.

Have Questions About Supported Living?

Our team is here to help you explore your options and find the right care solution for you or your loved one.

Get In Touch Today

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