contact@odeliacareservices.com|Kent, United Kingdom
Frequently Asked Questions
Find answers to common questions about our services
What types of properties do you manage?
We specialize in managing serviced accommodations and unregulated
supported living properties. This includes apartments, houses, and
multi-unit developments suitable for short-term stays or supported
living arrangements.
How much can I expect to earn from my property?
Returns vary based on location, property type, and market
conditions. Our serviced accommodations typically generate
significantly higher returns than traditional long-term lettings.
We provide detailed projections during our initial consultation.
What are your management fees?
Our management fees are competitive and transparent, typically
ranging from 15-25% depending on the service package and property
requirements. This includes all management services, guest
support, and maintenance coordination.
Do I need to furnish the property?
We can handle the complete setup of your property, including
furnishing, styling, and equipment installation. This is often
included in our comprehensive management packages to ensure your
property meets our high standards.
How do you handle maintenance issues?
We have a network of trusted contractors and handle all
maintenance coordination. Emergency issues are addressed
immediately, while routine maintenance is scheduled efficiently to
minimize disruption and costs.
What support do you provide to guests?
We provide 24/7 guest support through multiple channels including
phone, email, and messaging platforms. Our team handles check-ins,
check-outs, and any issues that arise during stays to ensure
exceptional guest experiences.
How do you ensure legal compliance?
We stay current with all local regulations and licensing
requirements. Our team handles all compliance matters including
planning permissions, safety certifications, and insurance
requirements to ensure your property operates legally.
How long is the management contract?
We offer flexible contract terms typically ranging from 12 to 36
months, with options for renewal. This allows us to build
long-term partnerships while giving you the flexibility to
reassess as your needs evolve.
Still Have Questions?
Contact our team for personalized answers to your property management
questions.